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PRIVACY POLICY

Last Updated: April 3, 2026

1. INTRODUCTION

Welcome to Dookie Dispatch. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website:
https://dookiedispatch.com

By using our website or services, you agree to the terms outlined in this policy.

2. INFORMATION WE COLLECT

a. Information You Provide

We may collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Billing and payment details
  • Any information submitted through contact forms, comments, or account registration

b. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the site
  • Referring website

c. Comments

When visitors leave comments:

  • We collect the data shown in the comments form
  • We also collect the visitor’s IP address and browser user agent string to help with spam detection

An anonymized string (hash) from your email may be shared with the Gravatar service to display profile images. After approval, your profile picture is publicly visible with your comment.

3. HOW WE USE YOUR INFORMATION

We use your information to:

  • Provide and operate our services
  • Process transactions and payments
  • Communicate with you (including customer support and updates)
  • Send promotional messages (only with your consent)
  • Improve website functionality and user experience
  • Prevent fraud, abuse, and spam

4. PAYMENT PROCESSING AND SECURITY

We accept payments through our website. To ensure security:

  • Payment information is processed through secure third-party payment processors
  • We do not store full credit card information on our servers
  • Transactions are encrypted using industry-standard security measures

These providers may collect and process your payment data in accordance with their own privacy policies.

5. COOKIES AND TRACKING TECHNOLOGIES

We use cookies to improve your experience.

Examples of Cookies We Use:

  • Comment Cookies: Save your name, email, and website for future comments (lasts 1 year)
  • Login Cookies: Store login session and preferences
  • Temporary Cookies: Determine browser compatibility
  • Editor Cookies: Track article edits (no personal data)

You can disable cookies through your browser settings, but some features may not function properly.

6. MEDIA AND UPLOADED CONTENT

If you upload images to the website:

  • Avoid including embedded location data (EXIF GPS)
  • Visitors may download and extract location data from images

7. EMBEDDED CONTENT FROM THIRD PARTIES

Articles or pages may include embedded content (videos, images, etc.).

These third-party websites may:

  • Collect data about you
  • Use cookies
  • Track your interactions

Your interaction with embedded content is treated as if you visited that external site directly.

8. DATA SHARING AND DISCLOSURE

We Do NOT:

  • Sell your personal data
  • Share your data for marketing or promotional purposes

We May Share Data Only When Necessary:

  • With service providers (e.g., payment processors)
  • For legal compliance
  • To protect rights, property, or safety

SMS & Mobile Data Protection

  • Mobile opt-in and consent data is never shared
  • We do not transfer consumer data to external organizations

9. SMS MESSAGING TERMS AND CONDITIONS

By opting into our messaging program, you agree to receive:

  • Customer support messages
  • Appointment reminders
  • Service updates
  • Promotional offers or discounts

Opt-Out Instructions

You can cancel SMS at any time by replying:

  • STOP, UNSUBSCRIBE, or CANCEL

After opting out, you will receive a confirmation message and no further texts.

Support

Additional Disclosures

  • Message frequency varies
  • Message and data rates may apply
  • Carriers are not liable for delayed or undelivered messages

10. DATA RETENTION

We retain data as follows:

  • Comments and metadata: Indefinitely
  • User accounts: Until deleted by the user or administrator
  • Necessary records retained for legal, administrative, or security purposes

11. YOUR RIGHTS OVER YOUR DATA

You have the right to:

  • Request access to your personal data
  • Receive a copy of your data
  • Request deletion of your data

Note: Some data may be retained if required for legal or security reasons.

12. DATA SECURITY

We take data protection seriously and implement:

  • Administrative safeguards
  • Technical protections
  • Physical security measures

We also:

  • Restrict data access to authorized personnel only
  • Regularly review security practices
  • Train staff on privacy and data protection

13. PREVENTING UNAUTHORIZED ACCESS

We actively work to prevent unauthorized access by:

  • Enforcing strict access controls
  • Monitoring systems for vulnerabilities
  • Continuously improving our data protection practices

14. WHERE YOUR DATA IS SENT

  • Visitor comments may be checked through automated spam detection services
  • Certain data may be processed by third-party providers necessary to operate our website

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised effective date.

16. CONTACT INFORMATION

If you have any questions or concerns about this Privacy Policy:

For SMS support:

  • Text HELP for assistance
  • Text STOP, UNSUBSCRIBE, or CANCEL to opt out

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